Whether you have a question about how to use our software or want to provide feedback on features or request modifications, the Software Helpdesk is just a phone call away. Our helpdesk team are here to provide easy access to the information or advice you need for any software related issue and are encouraged to adapt a “nothing is too much trouble” approach to helping customers.
Feedback from our customers, the people who use Wolf Systems’ Software every day, provides much of the information we use to scope out future software enhancements and features, plus we also undertake software customisation when the need arises. Our Software Helpdesk is the central point of contact for our customers to relay this information to us.
Changing suppliers is a significant step for most manufacturers. You can be reassured that our experienced team will make the process as easy as possible. Initially, to minimize disruption our support and training is tailored to match your existing methods and practices. However our trainers and customer services team will be keen to identify where improvements and new developments can be made, so you achieve the maximum benefits from our products and software. We pride ourselves in ensuring all of your staff from administration to design, to sales and production, receive the necessary level of training and support in order to fully exploit the advantages of using the Wolf System as quickly and effectively as possible.